I support busy business owners and professionals with reliable Virtual Assistant and Customer Support services, focusing on email management, calendar coordination, dispute handling, customer communication, and administrative support.
I have 2+ years of experience in customer support, dispute resolution, and back-office operations, handling 100+ daily inquiries while maintaining strong accuracy, SLA compliance, and organized workflow management. I’m experienced in managing inboxes, documenting cases, coordinating escalations, scheduling tasks, and ensuring smooth day-to-day operations.
I work with tools like HubSpot, Google Workspace, Microsoft Office, Slack, Zoom, Google Meet, ChatGPT, Canva, CapCut, and CRM/ticketing platforms. I’m highly adaptable to new systems and workflows.
I am available for full-time remote work in US EST and PST time zones, including graveyard shifts. I have a dedicated home office setup with reliable internet, backup connection, UPS support, noise-canceling headset, and HD webcam.
I value professionalism, clear communication, attention to detail, and consistency in every task. I make sure deadlines are met, systems stay organized, and clients receive dependable support they can trust.
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