A highly motivated and detail-oriented professional with a Bachelor of Science in Information Technology, equipped with a strong foundation in technical problem-solving, digital tools, and customer service. With a diverse skill set spanning design, e-commerce, and content moderation, I bring a unique blend of creativity, analytical thinking, and customer-centric solutions.I have extensive experience in t-shirt design, demonstrating proficiency in graphic design software and a keen eye for aesthetics, branding, and market trends. My role as a designer has honed my ability to understand client requirements, translate ideas into compelling visuals, and deliver high-quality designs that align with brand identity and consumer demand.Additionally, I have hands-on experience in e-commerce customer service, specifically in managing a TikTok Shop, where I handled inquiries, processed orders, resolved customer concerns, and ensured a seamless shopping experience. This experience has strengthened my ability to communicate effectively, manage customer expectations, and maintain a high level of professionalism in a fast-paced online marketplace.Furthermore, I have 9 months of BPO experience as a Content Moderator, where I was responsible for reviewing, analyzing, and ensuring compliance of digital content with platform policies. This role required a high level of attention to detail, critical thinking, and the ability to make quick, informed decisions while maintaining accuracy and adherence to guidelines.With a strong background in IT, digital content, customer service, and creative design, I am adaptable, tech-savvy, and committed to delivering excellence in every role I undertake. I thrive in dynamic environments that challenge me to think critically, improve workflows, and enhance user experiences.I am eager to contribute my skills and experience to a forward-thinking organization that values innovation, customer satisfaction, and operational efficiency.
