Virtual assistant in the field of customer service with 2 years of experience in the food industry. Confident and knowledgeable in answering inquiries about the foods and products of the store. Prior to the food industry, I was a customer service representative as well in the field of telecommunications for over a decade. I can say that I've dealt with different kinds of customers -----------, difficult situations where customers have complicated issues, I've learned to calm myself, That is why In that way, I can easily think on how to utilize my resources and think outside of the box on how to help our customers solve their complaints.