Customer-focused and service-oriented hospitality graduate with hands-on experience in restaurant operations, hotel kitchen operations, and customer service support. Completed extensive On-the-Job Training in restaurant front office, back office, and hotel culinary operations. Experienced in handling customer concerns and providing fast, accurate, and empathetic assistance through BPO customer service roles. Skilled in guest relations, food preparation, communication, multitasking, and teamwork in fast-paced environments. Seeking opportunities in Customer Service, Hospitality Management, Culinary Operations, or Food & Beverage Services.