Hi, I’m ----------- — a results-driven Business Development and Operations professional with over 3 years of experience in B2B sales, client relationship management, and workflow coordination.
I’ve consistently hit (and exceeded) sales targets, implemented process automations that reduced delivery errors by 75%, and led a small team to increase productivity and custom order conversions. I thrive in fast-paced environments and love creating systems that make work easier and more efficient for everyone.
Alongside my sales and operations background, I also create client-facing content, manage CRM tools, and coordinate end-to-end service delivery — from email management to order fulfillment.
I’m detail-oriented, organized, and genuinely enjoy solving problems and supporting teams to grow. Whether it’s improving a process, nurturing a client relationship, or managing day-to-day operations, I always approach work with a mix of professionalism, creativity, and care.
Core skills:
• B2B Sales & Lead Generation
• Client Retention & Communication
• Workflow & Process Optimization
• Content Writing & Presentation Design
• Team Coordination & Training
• CRM Tools (Freshsales, Lark, Slack, Notion, Trello)
• Social Campaigns & Microblogging
• E-commerce Platforms (Shopify, Shopee, Lazada)
