I am ----------- ----------- ----------- and I am a Quality Assurance Specialist at a subscription-based company in LA. I worked in this company for almost 3 years. I am responsible for ensuring that the customer service provided by the representatives meets the established standards set by the company and with the highest quality. I conduct reviews of customer service interactions, identify and resolve issues, and develop and implement quality assurance processes.
I previously worked as a Chat Representative in the same company as well, wherein my role is to provide quality customer support to the members or customers through the use of Chat, SMS, and Email ----------- is my task to ensure that I resolve any concerns or issues while following the company's policies and processes.
I am also an artist. I love making art using the following mediums: watercolor, colored pencils, acrylic, oil pastel, and digital art software.
Verified
