I am a dedicated and results-driven professional with 9 years of extensive BPO experience, successfully handling diverse accounts including sales, travel, telecommunications, medical billing, and childcare programs. I possess strong expertise in customer service, conflict resolution, collections, account management, and driving sales growth. Proficient in tools like Salesforce and Aircall, I am highly adaptable, quick to learn new systems, and committed to delivering exceptional service that ensures client satisfaction and operational efficiency.
