* Adaptable and goal-driven professional with over 5 years of experience in U.S. healthcare and customer service accounts, including 3 years in medical billing, 2 years in pharmacy billing, and 6 months in financial account customer support.
* Skilled in handling end-to-end billing processes, insurance claim resolution, and customer interaction.
* Strong understanding of U.S. healthcare systems, HIPAA compliance, and insurance protocols, with a foundation in customer service excellence.