Hello! I’m Ella, a Medical Virtual Assistant with 5+ years of experience in healthcare support and the BPO healthcare industry.
I specialize in medical billing, insurance verification, patient coordination, and administrative support for clinics, private practices, and personal injury law firms.
I also have experience handling coordination of benefits, auto insurance claims, medical-legal billing, and MVA/TPL cases.
I work efficiently with minimal supervision while maintaining accuracy, timeliness, and confidentiality.
SERVICES:
• Medical billing, payment posting and reconciliation
• Insurance verification and eligibility checks • Prior authorization and claims follow-up
• Patient scheduling, intake and coordination • EHR/EMR updates and records management
• Medical records and billing tracking (PI cases)
• Communication with providers, adjusters and law firms
• Inbox and administrative support
TOOLS
Practice Fusion, RevolutionEHR, Trizetto, IntakeQ, Square, Google Workspace, Zoom, Avaya, Webex, and Weave
EXPERIENCE:
Medical Virtual Assistant (2024–2026)
Billing Dispute Representative (2022–2023)
Pre-Bill Medical Recovery Specialist – Medical-Legal (2020–2022)
Coordination of Benefits Specialist (2019–2020)
Verified
