I am a dedicated Virtual Assistant with over 7 years of experience in customer service, appointment setting, cold calling, lead generation, and administrative support. I have handled high volume outbound campaigns, making 300–350 calls per day in the mortgage and debt settlement industries, qualifying leads, scheduling appointments, and transferring interested prospects to sales specialists.
I also have extensive experience in e-commerce customer support, assisting customers through phone, chat, and email. In addition, I have experience in life insurance customer service and real estate administrative support, including underwriting, lead generation, MLS property searches, data entry, and transaction coordination.
I am reliable, detail oriented, highly organized, and quick to learn new tools and systems. I work well independently, communicate effectively, and am committed to delivering excellent customer service while helping businesses generate qualified leads and achieve their goals.
