I have more than five years of experience doing customer service for US clients plus more than four years of experience working in the Virtual Assistant Industry wherein I directly worked with the business owners based in the United States.
In my role as Executive Assistant and Customer/Technical Support Representative for a total of eight years, I proved to be efficient, enthusiastic, and can well converse with US-based clients/customers. I was able to obtain several sets of skills specifically with building CRM or systems for start-up or established clients that are based in the US.
My value became apparent to the BPO & Virtual Assistant Industry after they saw my outstanding performance and output being executed in an accurate and fast-paced manner. Not only did I meet the metrics for the companies I worked for, the goal was even exceeded.
Your company would benefit from my skills in the following areas:
- Can comprehend and communicate well with US-based clients/customers
- Strong work ethic and persuasion skills
- Positive attitude even under pressure
I believe that my extensive expertise will help ensure your establishment succeeds well into the future. My time spent in this industry has prepared me for such an opportunity, and I sincerely hope I can contribute soon as a member of your team.
