I am a dedicated Virtual Assistant with over 4 years of experience in chat and email support and 1+ year of phone support. I have handled customer inquiries, order tracking, delivery concerns, escalations, and technical troubleshooting while maintaining excellent customer satisfaction in fast-paced environments.
I also have experience with TikTok Shop, including editing and posting short-form videos, adding product information, and researching trends to improve content performance.
Core Skills: Customer Support, Chat Support, Email Support, Virtual Assistance, Shopify & E-commerce Support, Order Tracking, CRM Management, Ticket Handling, Data Entry, Technical Support, and TikTok Shop Content Posting.
I am reliable, detail-oriented, and committed to helping businesses provide excellent customer service and organized daily operations.
Verified
