Healthcare-focused Customer Service and Virtual Assistant with 3+ years of experience supporting U.S.-based clients in fast-paced environments. Skilled in patient support, appointment coordination, prior authorization, benefits and eligibility verification, and CRM/EHR documentation.
I have strong experience handling high-volume communication while ensuring accuracy, professionalism, and HIPAA compliance. I am highly organized, detail-oriented, and comfortable working in U.S. time zones with minimal supervision.
I specialize in supporting healthcare workflows, patient coordination, and administrative tasks that improve efficiency and client satisfaction. I am a fast learner and can quickly adapt to new systems and processes.
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