Results-driven Google Ads and Customer Support Specialist with experience in advertiser account support, campaign optimization, lead generation, and customer service. Skilled in analyzing campaign performance, resolving account-related concerns, and improving ad effectiveness to support business growth and customer satisfaction.
Experienced in inbound and outbound communication, email and chat support, client relationship management, and KPI-driven operations in both BPO and remote work environments. Strong ability to provide technical support, build positive client relationships, and deliver high-quality service in fast-paced environments.
Core competencies include Google Ads support, campaign analysis, digital marketing, SEM, lead generation, customer support, and problem-solving.
