I've been a telemarketing and appointment setter in a call center for about three years. I used to manage a cross-functional team of seven people, provide quality leads, and ensure that we met our clients' expectations in relation to the company's objective. I now work as a call center agent. I have a strong sense of commitment to my work, and I always give any assignment I am given my utmost effort in order to produce the greatest possible outcome. As the team leader for the aforementioned account, I've got experience producing daily accurate reports and conducting training. Additionally, I received a fantastic opportunity and was granted a new position as a social media manager and content creator within the same business.