I am a dedicated and versatile professional with expertise in information technology. I am skilled in managing a variety of systems and technologies, including firewalls, Windows servers, VoIP, and Linux servers. I am in charge of maintaining network connections, reviewing call logs for unusual behaviors and underlying issues, and supporting daily IT operations, backups, security, and user assistance. I am skilled at installing and configuring computer systems, hardware, software, and network infrastructure, as well as diagnosing and resolving hardware and software issues. Additionally, I possess strong organizational skills and oversee the purchasing and management of technology resources, ensuring that the necessary tools and equipment are available to meet operational needs. I am adept at logging and maintaining records of employees' queries, managing IT inventory, and promptly addressing service issues and requests.
