Hello,
My name is Jennifer Galang and I’m from the Philippines. My previous jobs were mostly Administrative and Customer Service in different platforms like calls, emails, social media, and live chats. I’ve been working in the industry for 5 years. I also have a background in Data Entry, Recruitment, Lead Generation, Marketing and Sales. Also, I’ve been working remotely for 2 years.
I am skilled at communicating effectively with diverse people, most of my previous companies are multinational and in a shifting work schedule.
I have a wide experience as a Customer Service in my past jobs. I can support or assist in recruitment/sourcing, telemarketing, presentation, upselling, payment/refund processing, order processing, purchasing, inventory, booking appointments, reservations, cashiering, social media assistance, shadow trainer, administrative and quality assurance. Aside from that I also worked with many types of softwares like SAP, Zendesk, NetSuite, Wordpress, Five9, Slack, Hubspot, Zenoti, Google Suite, and Microsoft tools.
I’m hoping you will consider my application and I look forward and excited to speaking with you more about my qualifications.