I have 9 years of work experience, 7 years in the call center industry, and 2 years as a virtual assistant/cold caller. In the call center industry, I worked at various companies. I worked at Cybercity as a Customer Service/Sales Representative, at Alorica as a Medical Customer Service Representative, at Global Payments as a Technical Support Representative, at CSS Corp as a Technical Support Representative, and at Concentrix as a Network Engineer. I have experience working directly with clients, assisting them in growing their businesses through cold calling, conducting business demos, data entry, email and schedule management, and lead mining. I am capable of working independently with minimal supervision while maintaining integrity. I am well-organized and a team player. Additionally, I am eager to learn new things as it allows me to improve myself.