SUMMARY
Versatile Virtual Assistant with proven expertise in administrative support, client communication, and digital business optimization. Experienced in outbound call handling, CRM systems, and Google Business Profile management. Recognized for accuracy, professionalism, and the ability to streamline workflows for remote teams and business owners. Adept at balancing multiple responsibilities, delivering results under pressure, and supporting business growth through digital tools and clear communication.
WORK EXPERIENCE
Telephone Interviewer – Call Center Outbound
Conducted high-volume outbound calls to gather client information and complete structured interviews.
Ensured compliance with scripts and maintained professional communication to build trust.
Delivered accurate records and reports that supported client decision-making.
Strengthened customer engagement and data collection processes for business projects.
Business Profile Specialist – Google Business Profile Optimization
Created and optimized Google Business Profiles to improve online visibility and search rankings.
Updated listings, ensured accuracy across platforms, and enhanced customer engagement.
Supported digital marketing efforts by boosting credibility and online presence.
Contributed to measurable improvements in local SEO performance for clients.
Real Estate Assistant Administrator – Private Firm
Organized property files and transaction records for smooth closings.
Managed Zillow listings and updated property details to attract buyers.
Used Pipedrive CRM to track leads, schedule follow-ups, and maintain client relationships.
Provided administrative support that improved efficiency in real estate operations.
Digital Media & Event Support – Cebu Normal University / Mandaue City PIO Office
Operated live broadcast systems and event equipment to ensure seamless delivery.
Assisted in content creation and prepared media materials for public campaigns.
Coordinated logistics and technical support, reducing setup time and improving event flow.
Documented event delivery for post-event review and reporting.
If you’re looking for a Virtual Assistant who can handle calls with professionalism, keep your business organized, and optimize your online presence for growth, I’m here to help. With a proven background in administration, client communication, and digital tools, I bring both reliability and initiative to every task. My goal is simple: to make your workload lighter, your processes smoother, and your business more visible. Let’s work together to turn your goals into results.
Verified
