Customer Service and E-Commerce Operations Specialist with 6+ years of experience across customer support, technical help desk services, Personal Emergency Response Systems (PERS), and e-commerce marketplace operations. Skilled in customer relationship management, technical troubleshooting, Amazon Seller Central, Walmart Marketplace, product research, inventory management, and account support. Proven ability to resolve complex customer concerns, assist clients with medical alert device services, optimize marketplace operations, and deliver exceptional customer experiences in fast-paced environments. Recognized for strong communication, problem-solving, and process improvement skills that contribute to customer satisfaction and business success.
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