Hello! My name is Joel and I am an experienced IT professional with more than 11 years of experience in IT support, networking, and technical troubleshooting.
I recently completed the Google Cybersecurity Certificate and have hands-on experience with firewall configuration, network installation, CCTV systems, and structured cabling.
I am now expanding my career into Virtual Assistant work where I can help businesses with technical support, administrative tasks, and remote IT assistance.
I am reliable, detail-oriented, and comfortable solving technical problems independently. I am also continuously improving my English communication skills to better serve international clients.
Skills I can offer:
• Technical Support
• Network Troubleshooting
• Firewall Configuration (Sophos / pfSense)
• Basic Cybersecurity Support
• Email and File Management
• Internet Research
• Data Entry
• System Troubleshooting
I am highly motivated to help businesses run smoothly by providing dependable remote support.
Verified
