An IT professional turned instructional content creator with 4+ years of experience across tech support, training documentation, and visual design.
I've built IT knowledge base articles, SOPs, and reporting dashboards, plus branded visual content (event graphics, promo materials, social posts) as Media Head for a youth organization. I'm skilled in Adobe Photoshop, Illustrator, Canva, and AI design tools, with working knowledge of HTML/CSS/Firebase from my award-winning capstone project — and currently building proficiency in Articulate Rise for eLearning.
I combine technical know-how, structured thinking (ADDIE framework), and creative design to deliver training content, documentation, and visuals that are clear, professional, and on-brand.
Let's connect — I'd love to help your team communicate better through great content!