A Medical Virtual Assistant specializing in home care scheduling and care coordination. Leveraged expertise to streamline caregiver-client communication and implement scheduling systems using platforms like WellSky and AxisCare, ensuring timely care for clients through efficient scheduling and intake coordination [2]. Proficient in patient appointment management, insurance verification, and HIPAA-compliant communications. Core skills include customer service, data entry, and effective phone communication, enhancing operational efficiency across healthcare settings.
