Experienced customer service professional with over 5 years of experience in chat, email, and voice support for food and retail accounts. Skilled in customer communication, problem-solving, data entry, content moderation, and administrative support. I also have experience as a cashier, encoder, and admin assistant.
I recently attended General Virtual Assistant training, where I gained knowledge in administrative support, email and calendar management, data entry, internet research, and organization tools. I am detail-oriented, organized, and comfortable using Google Workspace, Microsoft Office, and online communication platforms.
Currently transitioning into a Virtual Assistant role where I can use my customer service and administrative experience to help businesses stay organized and provide excellent support. I am adaptable, eager to learn new tools, and committed to delivering high-quality work in a remote environment.