With over 2 years and 6 months of experience as a Virtual Assistant, I have developed expertise in talent acquisition, business consulting, administrative support, lead generation, and appointment setting. Prior to this, I gained 3 years of sales experience, along with roles as a Product Demonstrator, building a strong foundation in customer engagement and relationship management.
I successfully transitioned into the Business Process Outsourcing (BPO) industry, where I spent over 6 years delivering exceptional customer service for two leading travel companies. During this time, I provided support through phone, email, and live chat while maintaining high standards of customer satisfaction.
In addition, I served as an Operations Supervisor for Priceline, where I strengthened my leadership, team management, and operational coordination skills.
I am now seeking an opportunity where I can apply my diverse experience, continue to develop my professional skills, and contribute to the success of a growing organization.