4+ Years as Credit Repair VA l Admin Assistant l Spanish CSR

Hi, I’m -----------! I’ve been a Credit Repair Virtual Assistant since 2020, supporting credit repair businesses with daily operations, client support, and dispute processing, always with care, speed, and accuracy.

I am:
*Spanish Bilingual
*Empathetic
*Detail-oriented
*Organized
*Reliable
*Tech-savvy
*Responsive
*Resourceful
*Compliance-aware
*Client-focused

I’m experienced with:
*Handling inbound and outbound customer calls
*Pulling and analyzing credit reports
*Preparing and sending dispute letters (manual + AI-assisted)
*Credit monitoring tools (IdentityIQ, MyScoreIQ, SmartCredit, Credit Hero Score)
*Placing credit freezes (Experian, TransUnion, Equifax, LexisNexis, SageStream)
*Cold calling and follow-ups
*Filing complaints (BBB, CFPB, FTC)
*Understanding and applying FCRA and FDCPA regulations

Tools I use:
*Client Dispute Manager
*Credit Repair Cloud
*Dispute Fox
*Metro2
*RingCentral
*HubSpot
*Google Workspace
*Microsoft Office
*Notion
*Trello
*Canva
*Wix

Availability: 25–35 hours/week | Flexible to work U.S. hours (EST or PST)

Let’s chat if you need a proactive VA who can deliver top-notch support to your credit repair or customer service team!