Customer-focused and highly organized professional with over four years of combined experience in customer service, sales support, and account management. Proven background as a Home Warranty Customer Service Representative (2 years and 4 months), Insurance Appointment Setter (4 months), and Account Executive (1 year and 5 months), handling customer inquiries, claims coordination, appointment scheduling, and client relationship management. Skilled in multitasking, CRM systems, clear communication, and problem resolution, with a strong ability to provide reliable virtual assistance and administrative support in a remote work environment.
