With 3+ years managing short-term rentals and experience across Airbnb, -----------, Vrbo, and Expedia, I specialize in guest communication, reservations, dispute resolution, and property operations.
As a former Airbnb Level 2 Resolutions Support Ambassador, I’m skilled in handling high-pressure situations, guest complaints, refunds, and complex issues while maintaining a professional and warm tone. I’m proficient with Hostaway, Guesty, Hospitable, Breezeway, Pricelabs, Turno, and -----------, helping hosts maximize revenue, optimize listings, and deliver 5-star guest experiences.
Highly organized, detail-oriented, and results-driven, I’m passionate about supporting property owners by streamlining operations, reducing workload, and ensuring every guest has a seamless stay.