Are you looking for a Virtual Assistant who can help you manage your properties? You don't need to look any further--- Try me!
I've been working as a Guest Experience Agent for more than 8 years. I am enthusiastic, have a keen eye for details, can multitask, have a high aptitude for new ideas or platforms, computer savvy, a well-driven individual, and can work under pressure.
I've also worked as a co-host before in an Airbnb, Vrbo/HomeAway, -----------, Vacasa listings. My work experience with STR includes communicating with guests, resolving issues, processing alterations and refunds, coordinating with housekeeping or handymen, and answering inquiries. I also do listing optimization, creating guidebooks, pricing optimization, and handling housekeeping.
Skills/Tools:
Airbnb
Vacation Rentals by Owner or VRBO
Homes & Villas by Marriot International
RedAwning
OneLogin
Hostaway
Breezeway
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Ecobee
LG thinq+
Minut
Schlage
Blink camera
Google Voice
Amazon
Hospitable
Guesty
Escapia
Google Sheets
Google Excel
Microsoft Office
Salesforce
Turno
Airbnb ThreadEmail Management
SMS Thread
Reservation Calendar
Canva
Customer Service
Research
Inbound calls
Outbound calls
You can send me a message for further questions.
