I am a dedicated Customer Support and Technical Support professional with experience supporting global customers in fast-paced, remote and start-up environments.
I have experience in:
-assisting users with technical troubleshooting, integrations, billing concerns, and product guidance.
-where I handled cancellation requests, guided customers on maximizing service value
-orders, returns, refunds, and account concerns
TOOLS Ive used includes:
- Front, HubSpot, Stripe, Zapier, Zendesk
I am known for being reliable, detail-oriented, and empathetic. I enjoy solving problems, helping customers feel heard, and continuously learning new tools and processes. I work well independently and as part of a team, and I take pride in delivering clear, helpful, and timely support.
I am currently open to customer support/technical support where I can continue to grow and contribute to excellent customer experiences!
