Versatile and dedicated Customer Support Specialist with over 7 years of experience delivering high-quality service in healthcare, e-commerce, and telecom. Skilled in chat/email support, issue resolution, and system navigation, with a reputation for professionalism, empathy, and efficiency. Also trained in Bookkeeping, Medical & Real Estate VA tasks, Executive Assistance, Social Media Management, GoHighLevel CRM, Podcast Editing, Lead Generation, and Data Entry. Proficient in QuickBooks Online, appointment scheduling, insurance verification, and digital organization. Tech-savvy, detail-oriented, and proactive—committed to helping businesses grow through reliable, seamless support.
To help business owners build strong customer relationships and achieve more by taking care of the tasks that keep things running, so you can focus on growth.Here’s what I bring to the table:
General Virtual Assistant Mastery Course
-CRM & Workflow Automation (GoHighLevel)
-Lead Generation & Prospect Outreach-Executive Assistance & Calendar Management
-General Administrative Support & Customer Service
-Social Media Management & Canva Design
Bookkeeping Fundamentals
-Bank Reconciliation-Invoice, Billing & Sales Order Processing
-Chart of Accounts & Financial Recordkeeping
Medical Virtual Assistance
-EMR/EHR Management-Insurance Verification & Prior Authorizations
-Importance of HIPAA Compliance & U.S. Healthcare System Knowledge
Let’s work together to grow your business and make your operations stress-free. I’m ready to be the virtual support you can count on.
