I began my career in 2012 as a Customer Service Representative before transitioning into a Technical Support role for a U.S.-based pet store. Recognized for my analytical skills and attention to detail, I was promoted to a Quality Assurance Specialist, a role I held for four years. During this time, I frequently worked with Excel, which sparked my interest in data analysis.
Driven by curiosity and a passion for problem-solving, I dedicated time to mastering advanced Excel formulas and data visualization techniques. This led me to pursue a career as a Data Analyst for a leading digital resource provider for small businesses in the U.S. Over the past six years, I have specialized in data manipulation, reporting, and dashboard creation, leveraging tools such as BigQuery, Tableau, Looker Studio, and Google Sheets.
In addition to reporting and analytics, I have expanded my expertise in SEO, earning both SEO I and SEO II certifications. My ability to automate workflows and integrate data across platforms allows me to deliver efficient and insightful reports that drive business decisions.
