Experienced Medical Billing & Claims Specialist | Virtual Assistant | Licensed Nurse | Appointment Scheduling & Organization Expert
With a comprehensive background in medical billing, claims management, insurance verification, appointment scheduling, and virtual assistance, I specialize in streamlining healthcare processes, improving operational efficiency, and delivering exceptional service. My diverse skill set is reinforced by hands-on experience in leading billing teams, managing patient accounts, and resolving complex billing issues with a focus on accuracy and compliance.
What I Offer:
-Proven track record of successfully managing billing operations, overseeing teams, and ensuring timely and accurate claim submissions, while maintaining excellent communication with both patients and insurance providers.
-Expertise in appointment scheduling, coordinating patient appointments, managing calendars, and ensuring optimal patient flow and satisfaction.
-Strong organizational skills, utilizing tools for efficient task management, calendar organization, and email management to keep projects on track and meet deadlines.
-Expertise in navigating complex billing issues, denials, rejections, and resolving outstanding accounts receivable (AR), ensuring the financial health of organizations.
-Ability to foster strong relationships, both with patients and healthcare teams, to enhance service delivery and support overall patient satisfaction.
-Extensive experience in leveraging digital tools to increase workflow efficiency and streamline billing, claims management, scheduling, and communication processes.
Why Work With Me:
-Detail-oriented and reliable with a passion for accuracy and problem-solving.
-Proficient with healthcare technologies and applications, including Therapy Notes, Avea, Dr. Chrono, major insurance portals (Optum Pay, UHC Provider Portal, Availity), and scheduling tools.
-A strong communicator and collaborator, well-versed in virtual communication tools like Zoom, Slack, and RingCentral, ensuring smooth remote operations.
Let’s connect to discuss how my experience and skills can add value to your team!
