Hi, I'm Jerome, a results-driven professional with experience in Technical SEO, Medical Virtual Assistance, Appointment Setting, Customer Service, and Administrative Support.
Over the years, I have worked with healthcare providers, digital marketing agencies, and e-commerce clients, helping businesses improve their operations, increase efficiency, and deliver excellent customer experiences. My background includes managing patient scheduling, insurance verification, customer support, inbound and outbound calls, account management, and technical SEO strategies that improve website performance and search visibility.
As a Technical SEO Specialist, I have experience with website audits, on-page and off-page optimization, Google Search Console, Google Analytics, SEMrush, Ahrefs, WordPress, keyword research, content optimization, and performance reporting. I enjoy identifying opportunities for growth and implementing strategies that drive measurable results.
In the healthcare field, I have supported providers and patients through appointment scheduling, benefits verification, claims inquiries, authorization support, and HIPAA-compliant communication. My experience has helped me develop strong attention to detail, organization, and problem-solving skills.
I am known for being reliable, adaptable, and easy to work with. Whether working independently or as part of a team, I take pride in delivering high-quality work, meeting deadlines, and providing exceptional service.
Core Skills
Technical SEO & Website Audits
On-Page & Off-Page SEO
Google Search Console & Google Analytics
SEMrush & Ahrefs
WordPress Management
Medical Virtual Assistance
Appointment Scheduling & Coordination
Insurance Verification & Claims Support
Customer Service & Client Communication
Data Entry & Administrative Support
CRM Management<8efe80624d780eba0c6493ec45140364>Email & Calendar Management
I am always eager to learn, take on new challenges, and help businesses grow through efficient support and proven strategies.
