I have 8 years of service in the field of Customer Service. I worked for some of the biggest Contact Center in the Philippines namely, Teleperformance, West Contact Service (Alorica), Sykes Asia, Support Ninja Global (Bolton International Inc). I am capable of handling different line of business for customer service support and technical support. Being in the contact center industry for the longest time, I was able to bag some recognition from operations head and was consistent with meeting their set targets.
Tools used before:
- Zendesk- Trello- Speakeasy- CRM - Shopify - FreshDesk
