Passionate about transforming ideas into impactful designs and enhancing communication through language.
With nearly 5 years in the Business Process Outsourcing (BPO) industry, I've honed my skills as a hotel reservation specialist for an esteemed international chain, handling finance, retail, order processing, and e-commerce customer service operations with finesse. I have also gained valuable recruitment experience with an offshore agency and served as a subject matter expert for a prominent ride-hailing application. Additionally, I had the privilege of leading as a Lead Real-Time Analyst for over a year in my previous role, where I honed my skills in strategic decision-making and team management.
Concurrently, I've pursued my passion for education by teaching English as a Second Language (ESL), enriched by my TEFL (120hrs) certification, which empowers me to effectively guide learners towards achieving their language goals.
My educational background includes a Bachelor of Science in Psychology. Previously, I served as a School Guidance Facilitator/Counselor at Sacred Heart Academy of Bugo, where I also acted as a substitute primary and secondary teacher. These roles not only sharpened my teaching and interpersonal skills but also enabled me to connect deeply with students from diverse backgrounds and personalities.
Recently, I've embarked on graphic design projects, blending creativity with strategic vision to craft compelling visuals. Excited about collaborating on projects that merge aesthetic appeal with strategic objectives.
Let's connect and explore how we can create meaningful impact together!
