KEY STRENGTHS
• 9 years of work experience.
• Experienced in end-to-end payroll processing and implementation on certain payroll and HCM systems like Preceda, KeyPay (Employment Hero), and aPay.
• With expert knowledge in Australia and New Zealand payroll legislation.
• Highly capable of performing several computer applications such as MS Office, especially MS Excel.
• Highly proficient in oral and written communication.
• Well-attuned in social interactions and can work effectively even with minimal supervision.
• Can adapt to new situations and work under pressure.
• With significant experience in accounting and administrative tasks.
WORK EXPERIENCE
Services Consultant (Ceridian) - October 2021 to Present
• Responsible for contributing to project plans and ensuring the project is on time, meets and/or exceeds client expectations and follows internal processes.
• Works in conjunction with resources within and outside of the team to complete an implementation.
• Works independently at resolving project issues and escalating when appropriate.
• Translates business process requirements into configuration requirements for the Ceridian Solution purchased with differing levels of complexity.
Payroll Team Lead (Ascender HCM) - February 2019 to September 2021
• Provide high-quality services to clients, ensuring strong customer satisfaction through meeting service levels, the accuracy of processing, with on-time delivery.
• Act as a trusted advisor to tea-----------mbers on Statutory Requirements and Benefits.
• Analyze processes practiced and provide suggestions for improvement of the processes.
• Manage a high-performance team with a positive workplace culture through personalized leadership and relationship development.
• Promote skills development, performance, and career management of tea-----------mbers against Key Performance Indicator.
Payroll Executive (Ascender HCM) - April 2017 to January 2019
• Maintains payroll processing system and records by gathering, calculating, and entering data.
• Answers staff questions about wages, deductions, attendance, and time records.
• Adheres to payroll policies and procedures and complies with relevant law.
• Identifies, investigates, and resolves discrepancies in timesheet and payroll records.
• Completes payroll reports for record-keeping purposes or managerial review.
Data Analyst (Accenture) – February 2014 to March 2017
• Performed data entry and research in various systems and tracking tools.
• Applied knowledge of processes and related systems to assist in identifying, assessing, and resolving issues/problems.
• Assessed and resolved non-standard and standard issues or problems.
