I'm an experienced customer service representative for both inbound and outbound department for 7 years. I had a lot of B2B and B2C account exposures that includes appointment setting, data analyst and handled a team for health insurance account. I have a range of relevant skills and experience fit for the position you described including.
• Work experience in your industry.
• Computer skills or other skills that directly relate to the position being advertised. These skills I gained from having a 5 year onsite experience with a combination of handling a team and being an agent. Plus a 2 year experience work from home set up.
• CRM exposure, Sabre tool (AMEX) and other client tools.
• Any abilities you have or skills you have acquired that demonstrate willingness to learn and initiative.
