To obtain a position that will enable me to use my strong organizational skills and ability to work well with people. Knowledgeable customer service management professional successful at improving team productivity, reducing escalated calls and increasing customer satisfaction scores. Solution-focused Team Leader dedicated to maintaining satisfaction through fast, knowledgeable assistance. Versed in Rentals and Fraud processes and ways to resolve different -----------reful to fully document encounters and give accurate information. Very knowledgeable how Airbnb Platform works to provide assistance for the property owner.
