Customer Support | Fraud Prevention Specialist| E-commerce A

I am a highly skilled Virtual Assistant with over 9 years of experience in customer service, administrative support, and virtual assistance. I have handled phone, email, and chat support, order management, dispute resolution, and administrative tasks.

Customer Support – Expert in handling inquiries, complaints, refunds, and order tracking.

Administrative Support – Skilled in data entry, email management, scheduling, and document organization.

CRM & Tools – Proficient in Salesforce and familiar with Zendesk, Gorgias, HubSpot, and Freshdesk.

Social Media & E-commerce – Knowledgeable in Shopify, Facebook Ads, and content scheduling.

I am detail-oriented, adaptable, and committed to providing top-notch service.

Let’s work together to streamline your business!