With over 15 years of diverse professional experience, I bring a unique blend of customer service, analytical expertise, and e-commerce management to the table. My career began with a 9-year tenure as a Senior Waiter in Saudi Arabia, where I honed my customer service skills, developed a keen eye for detail, and learned the importance of delivering high-quality service in a fast-paced environment.Transitioning into the corporate sector, I served as a Fraud Analyst at Concentrix in Cebu, Philippines for 1 year. In this role, I leveraged my analytical skills to detect and prevent fraudulent activities, ensuring the integrity and security of financial transactions. My ability to analyze complex data and identify patterns of fraudulent behavior significantly contributed to reducing fraud-related losses.For the past 5 years, I have been a Sourcing Agent and Account Manager for Amazon FBA. In this role, I managed product sourcing, supplier negotiations, and inventory management. My responsibilities also included overseeing account operations, optimizing listings, and ensuring customer satisfaction. My strategic approach to product selection and supplier relationships has consistently driven sales growth and enhanced customer experience.Throughout my career, I have demonstrated strong problem-solving abilities, effective communication, and a dedication to achieving results. My varied experience across different industries has equipped me with a well-rounded skill set, making me a versatile and valuable asset to any team.
