Logistics Coordinator | Dispatch Specialist | Track & Trace | Customer Support VA
*LOOKING FOR AFTER HOURS OR WEEKEND SHIFT AFTER HOURS*
I am a highly organized and detail-oriented Logistics & Dispatch Specialist with 1 year of experience handling U.S.-based operations, and 6 months in
local county .I specialize in shipment coordination, driver dispatching,
tracking & tracing, issue resolution, and accurate documentation. I ensure
every load is handled smoothly from pickup to delivery while maintaining clear
communication with drivers, carriers, and customers.
Core Skills& Expertise
* Dispatching drivers and monitoring loads in real-time*Track & trace for time-sensitive shipments*Carrier sales: rate negotiation, load booking, and carrier coordination*Scheduling pickups and delivery appointments*Coordinating with carriers and customers*Resolving shipment delays, issues, and discrepancies*Uploading BOLs, PODs, and shipment documents *Strong written & verbal communication*Proficient in Excel and Google Sheets
Tools I’ve Used
* EZ Loader / Load boards( familiar with DAT)
* RingCentral (driver + customer communications)
* Email support & documentation management
* Microsoft Office
*Tracker tools( familiar with macro point and ELD)
*(Open and willing to learn new tools like HubSpot, Zendesk, NetSuite, Cargowise, etc.)
What I Bring to Your Team
* Fast learner with strong attention to detail
* Proactive problem-solver with excellent follow-through
* Reliable, disciplined, and able to work with minimal supervision
* Adaptable to U.S. time zones and fast-paced operations
* Committed to accuracy, efficiency, and quality service
Looking For A long-term role where I can contribute to logistics operations, support dispatch tasks, assist with shipment management, and deliver exceptional customer
service.
