I have more than a year of experience in the BPO industry, specifically in telecommunications accounts, where I am trained to answer customers inquiries about their bills, handle payments and refunds, assist them with basic technical concerns, and market new products and services. I am proficient in the English language as I am a Political Science major student.
other skills I have include:
• Proficiency in Microsoft office
• Customer service
• Computer software knowledge
• Communication skills
• Adaptability
• Flexibility
• Positive attitude
