I am Kiana Marie Pinga, an experienced Benefits Analyst and Customer Service Representative with a strong background in healthcare support, claims processing, and client engagement. I have worked with companies such as Carelon Global Solutions, ResultsCX, and Startek, where I gained expertise in handling benefits coverage, insurance coding, and customer inquiries with accuracy and professionalism. With a foundation in Hospitality Management and recognized achievements in academics, I bring adaptability, problem-solving, and strong communication skills. I am eager to contribute my knowledge and dedication to delivering excellent service and supporting organizational success.
