Medical Virtual Assistant |Healthcare Support Specialist | Insurance Verification & Claims Support

Healthcare Virtual Assistant | Medical Admin Specialist | Insurance Verification & Claims Support


Hi! I’m Jessa, a detail-oriented Healthcare Virtual Assistant with 4+ years of experience in US healthcare accounts. I specialize in medical administration, insurance verification, claims support, and patient coordination. I help clinics and healthcare providers stay organized, compliant, and efficient.


* Who I’ve Worked With:
1. US Eye Clinics (Houston Eye Associates – Texas)
2. BlueCross BlueShield of North Carolina
3. Shell Helix Service Center


What I Do:
- Insurance verification & eligibility checks
- Prior authorization & benefits explanation
- Claims follow-up & denial resolution
- Appointment scheduling & patient coordination
- EHR/EMR documentation & records management
- Billing support & payment coordination
- Provider and patient communication


Key Skills:
1. Healthcare administration
2. HIPAA compliance
3. Claims & benefits processing
4. Calendar & inbox management
5. Data entry & documentation
6. CRM & EHR systems
7. Strong customer service & communication


Tools I Use:
• MedEvolve, ModMed, Facets, Availity, Navinet
• Blue e-BCBSNC Portal, Argus, Healthlink
• Genesys Cloud, Citrix Workspace
• Microsoft Office, Google Workspace
• Slack, Zoom


If you need a reliable Healthcare VA who understands US insurance, claims, and patient support. let’s connect. I’m ready to support your team long-term.