Real Estate |Medical Virtual Assistant | Admin, Billing & Insurance Support
I am a dedicated Virtual Assistant with 5 years of Customer Service experience supporting healthcare providers through efficient administrative, billing, and insurance operations. While I am new to this role as a Virtual assistant, I bring real-world experience working directly with medical and healthcare teams, allowing me to deliver reliable and high-quality support from day one.
I help medical practices stay organized, compliant, and efficient so providers can focus on what matters most—patient care. I am detail-oriented, HIPAA-conscious, and experienced in handling sensitive patient information with accuracy and confidentiality.
Services I provide:
• Medical administrative support
• Patient scheduling & appointment coordination
• Insurance verification & eligibility checks
• Medical billing support & claims follow-ups
• Prior authorizations & referrals
• EMR/EHR data entry and management
• Patient communication (phone, email, follow-ups)
• Medical records & document management
Tools & Systems Experience:
• EMR/EHR: Epic, Cerner, Athenahealth, eClinicalWorks (and similar systems)
• Practice Management & Scheduling Tools
• Insurance Portals & Clearinghouses
• Microsoft Office (Word, Excel, Outlook)
• Google Workspace (Docs, Sheets, Drive, Calendar)
• HIPAA-compliant communication tools
• VoIP & phone systems for patient support
I am proactive, highly organized, and quick to adapt to new workflows and software. Clients value my professionalism, clear communication, and commitment to accuracy.
If you’re looking for a reliable Medical Virtual Assistant with proven healthcare experience—despite being new to Upwork—I would be glad to support your practice and contribute to smoother daily operations.
Let’s work together to improve efficiency and patient satisfaction.
