Executive Personal Assistant | Healthcare Virtual Assistant | AI & Operations Support Specialist
Hi, I'm Jhonel!
I'm a reliable and detail-oriented Virtual Assistant with over 3 years of professional experience, including 2.5+ years supporting healthcare providers through Blue Cross Blue Shield (BCBS) Provider Services.
My background includes healthcare administration, insurance verification, medical claims support, billing inquiries, provider assistance, calendar management, email management, documentation, data entry, and process improvement. I'm comfortable working in fast-paced environments where accuracy, organization, and professionalism are essential.
In addition to my healthcare experience, I continuously expand my skills in AI and business automation. I build workflow automations using n8n, work with CRMs, integrate APIs, and use AI tools to streamline repetitive tasks, improve reporting, and increase operational efficiency.
My core skills include:
• Executive & Personal Assistance
• Healthcare Virtual Assistance
• Medical Billing & Insurance Support
• Calendar & Email Management
• Project Coordination
• Microsoft Excel & Google Sheets
• QuickBooks Online
• Data Entry & Internet Research
• Process Documentation (SOPs)
• AI Workflow Automation (n8n, OpenAI)
• CRM & GoHighLevel
• Customer Support
I take pride in being proactive, highly organized, and dependable. I enjoy helping business owners stay organized, improve their operations, and free up time to focus on growing their business.
If you're looking for someone who learns quickly, communicates professionally, and genuinely cares about delivering quality work, I'd love the opportunity to support your team.
