Experienced IT professional specializing in AI chatbots and automation. Skilled in web design (HTML, CSS, JavaScript), NLP, and SQL, with hands-on experience in building conversational AI pathways and voice-enabled bots. Proficient in integrating tools like Twilio, n8n, Zapier, and various CRM platforms to streamline workflows. Strong foundation in e-commerce, drop-shipping strategies, and customer-centric design. Passionate about driving growth through innovative, automated, and scalable solutions.