My name is Mary Ann Portillano. I've been a Customer Service Associate for 10 years in banking industry doing over the counter transactions such as cash and check deposits, withdrawals, time deposits, new accounts, etc. While I enjoy the challenge and fast-paced environment, I'd also prefer to round out my experience and contribute to a customer service effort outside of a industry. So, I used to be needing to come learn more about this opportunity to work out if it is the right next step to advance my career in other field of jobs.