I have in a BPO company for almost 9 ----------- this industry, I have gained sufficient experience with training in this ----------- this companies, I have learnt important employability skills that I can apply in any company that I can be part with. I have enough experience on how to deal with customers as well as received the knowledge on how I can improve my skills in the future. The first step in developing my responsibilities based on previous work experience is to create an action plan. An action plan will assist me in focusing on my ideas and plan on what steps I need to take to achieve my goals in employment.
I have faced many challenges. These challenges have helped me in career development and provided me with experience to deal with such situations in the future.